Frequently Asked Questions

Learn more about what is restricted within our network

Answers to Common Questions

Can't find the answer you need? Please contact us and we will be happy to help!


General questions about our web hosting services

We have been in business since 2017, however our founders have an experience of over 10 years in web hosting industry.

Yes there is an 30 days moneyback guarantee with our shared hosting plans.
Our datacenter facility is located in Dallas, TX, USA. It is a tier 3 certified datacenter.
All shared hosting, VPS and cloud hostings will be setup immediately however all dedicated servers orders will take 24 hours for setup, as their setup is mentioned infront of each configuration. The custome configuration orders can take upto 48 hours.
We do accept credit/debit cards, paypal, skrill, bitcoin and bank transfer.
Yes, please kindly contact with our sales department for quotation on your bulk order.
We do offer domain name registration services, SSL certificates, DDoS Protection services, server management and hardening services and web design.
Our Support department works 24/7/365 however our sales department only works within our office timings, you can contact us via support tickets, email, live chat or phone.

Web Design

General questions about our web design services

After you have selected a web design package, our design team will contact you, for your input like any idea if you have about your design or any influenced website links, which you like the most, after collecting this data and your theme, our design team will make 2 unique designs for your website, and after your approval of one of them, they will start to develop your website based on that design.
Yes kindly contact our sales department with your requirements and they will give you a quotation on it, our development team can develop any wb based software, design websites and any other sort of custom work, including mobile apps too.
Yes all websites developed by us will be fully responsive, as they will adopt and open up according to the devices you are viewing them on.
Yes all websites will be responsive n SEO optimized, so that you can get good ranking and good inclusion in search engines for your website.
Yes after ordering of your web design package, and approval of one of the two designs which we will send you, our web design team will be in touch with you, to make slight changes to the design and over all website according to your requirements.
Yes please kindly contact with our sales department for that.
We can develop web based softwares, mobile apps, high end softwares and websites.
Our support department works 24/7/365 and our web design department will be in touch with you during our office hours, you can contact us via support tickets, live chat, phone and our web design department will also be available on skype too inclusively only for our web design clients.

Powered by WHMCompleteSolution

Copyright © 2017 - 2019 - ROPE HOST SMC-PRIVATE LIMITED - All Rights Reserved.