All of our data centers are Tier 4, SOC 3 and HIPAA certified and features N+1 redundancy with fully redundant failover network.
We have onsite technical engineers 24 hours a day, every day of the year. If a problem occurs, you can rest assured that we have a team of engineers available to respond immediately, no matter what time or day it is.
Whenever you contact us, you can be assured that you are talking to a member of our team. By having a dedicated support center, we are able to quickly resolve any issues you may encounter.
To help you make an informed decision, we've compiled a list of our most frequently asked questions relating to the services listed on this page.
If you can't find the answer to your question or if you would like more information about it, please feel free to contact us at any time and we'll be happy to help you.
Submit Your QuestionsYou can choose the location of your bare metal server on the build page.
It is an optional feature, where we can also connect your servers hosted in one location to communicate with each other, without using public network and using private network connection.
Yes, we will provide you with a server control panel from where you can manage its power options and you can also request free IPMI access.
We do provide a guarantee 100% network uptime SLA and 2 hours hardware replacement SLA.
Yes, you can add it during your server build and checkout page, and then our team of professionals will handle all server management related tasks for you, including installing and maintaing control panel and other features.