Articles
There are couple of scenarios involving MX records.1. You want all emails for your domain to go...
How can I check my email through my web browser (webmail)?To access webmail goto:http://www.your_domain.com/webmail/orhttp://www.your_domain.com:2095/or...
How do I check why my mailbox is taking so much space? How do I remove unwanted emails from it?You can login to your mailbox (email account) via webmail at this...
How do I create a POP Email account?1. Login to your control panel (https://www.your_domain.com:2083)2. Select "Add/Remove POP Email...
How do I setup a SPAM Block/Filtering system?Our cPanel has a built in feature, which allows you to block these email messages in a multitude...
How do I setup an email auto responder?1. Login to your control panel (https://www.your_domain.com:2083)2. Select "Setup...
How much email am I allowed to store?The amount of email you store on your account is counted against your overall storage quota. To...
I am in a different timezone, how can I view my correct time in webmail?You can set your timezone in both webmail interfaces:In Squirrelmail : Options : Personal...
I am not receiving new emails?Please login to your control panel (at http://yourdomain/cpanel) and make sure:1) Your email...
I am unable to send and receive email?If you are unable to both send and receive email, please open a support ticket and provide us...
I am unable to send email and get this error (0x800CCC65) 503 valid RCPT command must precede DATA'Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive...
I am unable to send email to AOL? etc.If you are on a VPS / dedicated server, please make sure that your main IP has a reverse DNS...
I am unable to send mail through my mail (SMTP) server?This usually indicates that there is a network problem on your end or your ISP (internet...
I want my emails forwarded without leaving a copy of the email at the forwarding email address on my server?If you want your emails to only get forwarded to your forwarder email address and do not want to...
I want to use Default Address (catchall) because I have setup aliases for various companies?Some users think that by setting up aliases like [email protected] and...
Is my domain open relay?If you are using a default address to catch all the invalid and unrouted emails to your domain,...
My ISP blocks port 25 but I want to use SMTP on my hosting server. What other port to use?You can use 465 smtps port. The shared SSL domain for your account is now...
Someone using my email (domain) to send bulk mail (spam)? I am getting a lot of returned emails.This is called "collateral spam" and is mostly used these days by spammers. This is normal. There...
What is Default Address?The default email address will "catch" any mail that is sent to an invalid email address for your...
What is an Email POP account?You configure a "private" email account for one or many users who will be receiving and sending...
What is an email auto responder?Email auto responders will automatically send a customized auto response (that you compose) to...
What is email forwarding?Email forwarding is a feature which forwards an email sent to an address within your domain to...